Shipping Policy
Last Updated: January 1, 2024
Effective Date: January 1, 2024
Delivery Areas
We provide delivery services across Bangladesh. Our delivery network covers all major cities, towns, and rural areas to ensure your furniture reaches you safely and on time.
Delivery Timeframes
Inside Dhaka
1-2 Days
Fast delivery within Dhaka city and surrounding areas
Outside Dhaka
2-5 Days
Delivery to all other cities and districts across Bangladesh
Note: Delivery times are estimates and may vary due to weather conditions, public holidays, or unforeseen circumstances beyond our control.
Shipping Charges & Payment
Cash on Delivery (COD) Only
We only accept cash payment upon delivery. Please have the exact amount ready when our delivery team arrives.
| Location | Delivery Charge (COD) | Free Delivery Minimum |
|---|---|---|
| Inside Dhaka | ৳60 - ৳200 | ৳5,000 |
| Outside Dhaka | ৳120 - ৳500 | ৳8,000 |
Order Processing
Order Confirmation
You'll receive an email confirmation within 30 minutes of placing your order.
Processing
Orders are processed within 1-2 business days (excluding weekends and holidays).
Dispatch Notification
You'll receive a dispatch notification with tracking information once your order ships.
Delivery
Our delivery team will contact you before delivery to schedule a convenient time.
Delivery Instructions
- Please ensure someone is available to receive the delivery at the specified address
- Our delivery team will call you 30 minutes before arrival
- Please check your furniture items before accepting delivery
- For large furniture items, please ensure adequate space for delivery and installation
- Assembly service is available for an additional charge (where applicable)
Special Delivery Services
Assembly Service
Professional assembly service available for complex furniture items.
Express Delivery
Same-day delivery available in selected areas of Dhaka for urgent orders.
Delivery Restrictions
- We do not deliver to PO Box addresses
- Some remote areas may require additional delivery time
- Large furniture items may not be deliverable to apartments without elevator access
- Delivery may be delayed during adverse weather conditions
Track Your Order
You can track your order status by logging into your account or contacting our customer service team. We'll keep you updated throughout the delivery process via SMS and email notifications.
Contact Us
If you have any questions about shipping or need to modify your delivery details, please contact us:
Email: shipping@ghorbari.store
Website: ghorbari.store
Hours: Saturday - Thursday: 9:00 AM - 8:00 PM